FAQ
Inclement Weather
Fees
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Is there a delivery or setup fee?
All rentals within service map area include delivery and setup at no additional charge
Inclement Weather
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What happens if there is inclement weather?
If there is a forecast for rain or high winds, safety will take priority and the rentals may need to be rescheduled. There will not be a cost to cancel rentals due to inclement weather.
Timing
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What time do you setup for my delivery?
Setup time will be coordinated at the time of rental confirmation. Ideal situations will allow for setup to occur at least one hour prior to your event.
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Scheduled rental periods last up to 6 hours. We try to deliver our equipment prior to 12:00 PM and start our pickups at 6:00 PM.
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Yes, Deliveries on Sunday start at 11:30 AM. Please note though, if multiple deliveries are scheduled for Sunday, not all customers can have the 11:30 AM delivery time. Deliveries for Sunday's will be scheduled on a first come, first serve basis.